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Guest Speakers
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Tom Flick - Saturday, Oct. 20th, 8am - Keynote Address
More information at: www.tomflick.com
Following his successes as an NFL quarterback, Rose Bowl Champion, Pac-10 Conference “Player of the Year”; Tom Flick now applies his winning ways as a dynamic and highly sought-after speaker to companies that include Microsoft, Marriott, Starbucks, Merrill Lynch, Ritz-Carlton Hotels, Shell Oil, Boeing, NAPA Auto Parts, Safeco Insurance and the US Army Rangers.
Tom draws on his exceptional ability to communicate clear business solutions with humor, wit and razor-sharp insight as he addresses over 70,000 men and women each year on high performance strategies for leadership, teamwork, change, and personal growth. With a gift for connecting with listeners’ hearts as well as their heads and habits, Tom helps create more effective leaders.
Serving leading companies in financial, health, technology, educational, manufacturing, and service fields, Tom expertly helps organizations define their vision, raise employee morale, improve customer service, increase teamwork and communication skills, help manage change more effectively, and develop leaders and leadership teams.
As President of Tom Flick Communications and Outlook Consulting Group, Tom understands that people, not programs, help organizations change and grow. Meeting the challenges of today’s business environment requires a committed workforce, and providing solutions that allow people to become peak performers both personally and professionally increases success and impacts the bottom line. Tom Flick’s achievements and experience in the highly competitive worlds of professional sports and corporate America give him a keen insight into success. | |
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Fred Manske - Saturday, Oct. 20th, 10:30am - Education # 1 - Ethics
More information: www.leadershipdevelopment.com
Fred Manske has been instrumental in developing the exceptional business of FEDERAL EXPRESS. During his tenure as Senior Vice-President-Ground Operations and Sales, revenues increased from $415 million to $3.2 billion and Dun's Business Month named the Company one of the five best-managed corporations.
Next, Mr. Manske joined PUROLATOR COURIER, Canada's leading express distribution company, as President and CEO. He is widely recognized for his leadership of the dramatic turn-around in the Company's profits and service quality.
Mr. Manske has taught in the MBA programs at several universities, published articles on how to motivate and develop employees and has been a keynote speaker at national leadership and productivity conferences. | |
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Dr. Terry Daugherty - Saturday, Oct. 20th, 2pm - Education # 2 - Management Skills and Saturday, Oct. 20th, 4pm - Education # 3 - Management Systems
Dr. Terry Daugherty was a highly respected Orthodontist and business entrepreneur in the Dallas area. Daugherty developed a world class company that built and leveraged sustainable teams for business excellence. He replicated the concept in other practices with his creative systems and processes.
He is now a National Speaker Association member, author, coach and consultant. He is and inspiring speaker for organizations nation wide. The principals of business success, growth strategies, relational psychology, and inspirational leadership are the core of his message.
He is the founder of Daugherty Inc., he assists business leaders in getting the most out of themselves, their business, and their teams. As co-creator of the Valued Partner™ program that transforms teams into valuable business partners; a high results, low stress approach.
Dr. Daugherty is co-author of Speaking of Success, a highly successful book series, featuring best-selling authors Stephen R. Covey (Seven Habits of Highly Effective People), Ken Blanchard (One Minute Manager) and Jack Canfield (Co – creator of Chicken Soup for the Soul). | |
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Kevin MacDonald - Sunday, Oct. 21st, 8am - Education # 4 and Sunday, Oct. 21st, 1:30pm - Education # 6
More information at: www.claritysuccesscoaching.com
Kevin MacDonald is a coach and former club manager. He started his coaching practice in 2000 and in 2003 became the Coach for The Club Managers Association of America. Since taking on the role as architect and leader of the association’s coaching program he has been asked to work with people in all areas of the club business. He has contributed articles to five different industry publications and does so regularly for three different publications.
His focus is on elevating the professionalism and the lives of the people he works with. Kevin speaks from the heart with warmth and humour. He is a polished story teller who is dedicated to ensuring that an audience doesn’t just leave with some new ideas but is inspired to take action that will make a lasting difference. | |
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Shellry MacDougall - Sunday, Oct. 21st, 8am - Education # 4 and Sunday, Oct. 21st, 1:30pm - Education # 6
More information at: www.claritysuccesscoaching.com
Shelley has a passion for making people win!
Whether she is coaching one on one, facilitating learning for groups, or delivering keynote presentations, she brings the knowledge of a voracious learner, the experience of a dynamic facilitator, the profile of a Senior Manager, and the compassion of a mother.
After obtaining her business degree at The Ohio State University, Shelley has invested the past 19 years in training and leading others. She is grateful to have had the opportunity to work with some top organizations. At the age of 23, she began her training career as an instructor with the Dale Carnegie™ organization. She then moved to Human Resources and senior leadership positions in the hospitality industry – including Marriott International, and The Glencoe Club (Calgary, Alberta), one of North America’s leading private sports and social clubs.
She has recently founded ‘New Reality’, a company that inspires limitless thinking through coaching, training, speaking and creating. For some of her work, Shelley joins with Kevin MacDonald of Clarity Success Coaching to deliver an enhanced package of coaching and training products.
Shelley is dedicated to creating leaders in life. She takes her business seriously, and herself…lightly! | |
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Melissa Azallion - Sunday, Oct. 21th, 3:30 pm - Education # 7 - Immigration
Ms. Azallion represents individuals and corporate clients in multiple industries, including higher education, manufacturing, health care, hospitality, government, and technology. She serves on the board of directors for the Latin American Council of South Carolina, is vice chair of the Lowcountry Workforce Investment Board, and is a member of the American Immigration Lawyers Association.
Prior to joining Nexsen Pruet, Ms. Azallion worked for Cooper & Gentile Co., LPA in Dayton, Ohio, where she practiced in the areas of labor and employment, business immigration, workers' compensation and school law. She has also worked as a human resources administrator and EEO Officer at the University of Dayton, where she was responsible for writing and directing the University's Affirmative Action Plan. Currently, she represents individuals and corporate clients in many industries including higher education, manufacturing, health care, government and technology.
Ms. Azallion has been a frequent speaker for business and community organizations on topics including sexual harassment, immigration, the Americans with Disabilities Act, the Family and Medical Leave Act, Title VII, wage and hour and workers' compensation issues. She has also been invited to speak to employer groups by Lorman Education Services and the Council on Education in Management. | |
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Dick Kopplin - Monday, Oct. 22th, 8am - Education # 8
More information at: www.kopplinsearch.com
Dick Kopplin attended high school and college in Eau Claire, Wisconsin. He graduated from the University of Wisconsin at Eau Claire with a double major in English and History. He started his career in the private club business thirty years ago by managing Hillcrest Country Club in Eau Claire, Wisconsin. He continued his career as a general manager for private golf clubs in Minnesota and Florida.
The last ten years of management experience were gained while serving as vice president or senior director of clubs for companies which involved multi-club responsibilities. The companies have included KSL Recreation Corporation in La Quinta, California, Desert Mountain Development Company in Scottsdale, Arizona and Castle Pines in Denver, Colorado.
Dick presently serves as president of Kopplin Search, Inc., a management consulting and executive placement company specializing in the golf industry.
Over the past eight years, Dick has recruited over one hundred general managers, golf pros, course superintendents, controllers, sales and marketing managers, membership directors and other senior management positions.
He has a reputation in the golf industry for finding outstanding candidates and placing them in the club environment appropriate to their talents. Many of Dick's clients have used his services for multiple search assignments.
As a result of consulting to many private clubs, Dick recognized a need to develop a seminar which would bring together the key department heads in a club as a cohesive management unit to achieve the objectives of the club. The Team Development Workshop teaches specific strategies that assist the department managers in working through the variety of challenges present in the private club business.
Additionally he conducts the "Board Dynamic Series" for private clubs which clearly defines the roles of club board members. It helps them to interact more effectively with the club general manager and all key department heads. | |
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Jerry McCoy - Monday, Oct. 22th, 10am -
Education # 9
More information at: www.primarystrategies.com
McCoy is a graduate of Michigan State University and has studied club construction and renovation at Auburn University, Cornell University and the Graduate School of Design at Harvard. McCoy received his - MCM - Master Club Manager designation in 1995.
Jerry McCoy is a national lecturer on club construction, renovation and internal marketing issues. He is a leader in effective membership surveys and author of The Service Gauntlet, a handbook for managers and directors on strategic planning and new operational thinking.
In 2003 Mr. McCoy was commissioned by CMAA's Premier Club Services (PCS) to write a comprehensive document that would help clubs develop better governance practices. | |
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Dr. William D. Ivers - Monday, Oct. 22nd, 1:30 pm - Education # 10 - Website and Communications
More information at: www.clubessential.com
Bill Ivers has been in the software industry since 1967, having founded seven different firms, including an “Inc. 500” company. As a CEO or consultant, he has developed strategic marketing plans for more than 50 companies. He is currently the CEO of Clubessential, provider of 700 websites for city clubs, country clubs and yacht clubs around the world.
Bill holds degrees from Yale and Harvard as well as a doctoral degree in Oceanography from the Scripps Institution of Oceanography.
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